Privacy Policy

Effective Date:29 July 2025

This Privacy Policy explains how Relivr Logistics (“we”, “our”, or “us”) collects, uses, and protects your personal information when you use our website and logistics services.

1. Information We Collect
  • Personal Information: Name, phone number, email address, shipping address, and payment details.
  • Order Data: Shipment origin and destination, package details, delivery status.
  • Technical Information: IP address, browser type, device info, and usage behavior (via cookies or analytics).
2. How We Use Your Information
  • To process and deliver shipments
  • To manage pickups, returns, and customer support
  • To send shipment updates and notifications
  • To improve our website and logistics platform
  • To comply with legal and regulatory requirements
3. Sharing of Information

We may share your information with:

  • Delivery partners, agents, and service providers for fulfillment
  • Payment gateways and banks for processing transactions
  • Law enforcement or authorities if required by law

We never sell or rent your personal data to third parties.

4. Cookies & Tracking

We may use cookies and third-party analytics tools (like Google Analytics) to track website performance and user behavior. You can disable cookies in your browser settings if you prefer not to be tracked.

5. Data Security

We implement appropriate security measures (encryption, access controls) to protect your personal information. However, no method of data transmission over the internet is 100% secure.

6. Your Rights

You have the right to access, update, or delete your personal information. You can contact us at any time for such requests.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

8. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect data from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Email: info@relivr.in
Phone: +91-XXXXXXXXXX